Customer issues, on the record.
A public, factual log of problems raised with companies, with the evidence, a constructive improvement report, and a clear record of whether the company acknowledged it and put it right.
The issue is logged
What happened, when, and the evidence: receipts, photos, correspondence. Facts are checked before anything is published.
The company responds
Every company gets a right of reply. Verified responses from their official email domain are published alongside the issue.
It gets put right
When the company fixes it, the record says so. Every issue includes practical suggestions for how to stop it happening again.
For companies
If an issue about your organisation is logged here, you'll be contacted directly with a private reply address. Responses sent from your official domain are verified and published in full, apart from personal data. We'd much rather record a fix than a failure.